negative-review-butler差评管家技能。批量处理用户提供的店铺评价内容(截图、复制粘贴的文本、或导出文件均可,来自美团、大众点评、饿了么、淘宝、京东、拼多多等平台的商家后台评价页),自动分类归因、按严重度分级,逐条生成引用客户具体问题点的个性化回复草稿,供人工审核后发布。适用场景:差评回复、差评处理、回复顾客评价、评价管理、差评分析、店铺评分维护,以及用户提供一批店铺评价并希望获得回复建议的任务。问题反馈&其他沟通:[email protected]
Install via ClawdBot CLI:
clawdbot install zenobiazizi/negative-review-butlerGrade Fair — based on market validation, documentation quality, package completeness, maintenance status, and authenticity signals.
Calls external URL not in known-safe list
https://github.com/zenobiazizi/agent-skills/issuesAudited Aug 31, 2026 · audit v1.0
Generated Aug 31, 2026
餐饮店每天会收到来自美团、大众点评、饿了么等平台的顾客评价。店长或运营人员可以在每天开店后花2分钟截图昨日新评价,发送给差评管家,即可获得按严重度分级、带个性化回复草稿的清单,方便快速审核后发布。
淘宝、京东、拼多多等电商卖家面对大量商品评价,尤其是差评,需要高效处理。差评管家可以批量导入导出文件或粘贴文本,自动分类归因(如商品质量、物流、客服等),生成回复草稿,并提示高危问题(如假货、人身伤害)需优先处理。
品牌商同时在多个平台(外卖、点评、电商)经营,需要统一管理各平台评价。差评管家支持从不同平台后台截图或导出文件,统一格式输出回复草稿,并自动识别平台特征,确保回复语气和风格一致。
连锁品牌有多个门店,总部需要监控各门店的评价情况。差评管家可以处理各门店提交的评价截图,输出分类和严重度分级,帮助总部及时发现食品安全等高风险问题,并跟踪门店处理进展。
面向中小商家提供按月或按年订阅服务,按管理的店铺数量收费。商家可无限次使用差评管家处理评价,适合稳定需求的餐饮或电商店铺。
对于评价量不固定的用户,可按每次批量处理的评价条数收费,或提供套餐(如100条/月)。适合小型商家或临时性需求。
为大型品牌提供定制化服务,如API对接自动拉取评价、定时汇总报告、特殊平台适配等,按项目或年费收费。
💬 Integration Tip
技能使用简单,无需额外集成;商家只需每日提供评价截图或文本,即可快速得到回复草稿,适合日常运营流程结合。
Scored Aug 31, 2026
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