Unified Session — One Agent, All Devices, Zero Context Lossv1.3.0

A user starts a research session on their laptop via webchat, continues on their phone via Telegram, and later asks for a summary on Slack—all without repeating context. The AI maintains the same conversation across all channels.

A customer initiates a support chat on WhatsApp, sends follow-up details on Telegram, and receives final resolution on the company's webchat. The support agent has the full conversation history, improving response accuracy and customer satisfaction.

Team members interact with a shared AI bot across different platforms (e.g., Slack, DingTalk, Feishu) during a project. The AI remembers project decisions and updates, reducing miscommunication and repeated explanations.

A smart home user sends a command via Discord to turn off lights, later asks from WhatsApp to adjust the thermostat, and the AI maintains context about the home state. No need to specify device details repeatedly.

Offer basic per-channel isolated sessions for free, and charge a monthly subscription for unified session across all devices. Premium users get the convenience of zero context loss.

License the unified session feature to companies that want a single support bot spanning multiple customer-facing channels (WhatsApp, Slack, webchat). Pricing based on number of channels and active users.

Platforms hosting AI agents can upcharge customers to enable unified session, increasing average revenue per user (ARPU). This feature reduces churn by solving a common pain point.