Salesforce AI Agent Scriptv1.0.0

Use Agent Script to build a deterministic service agent that routes customer inquiries to the correct department based on keywords or slot-filled values, ensuring consistent handling of common support requests without AI variability.

Create a finite-state machine agent that guides new employees through onboarding steps, collecting required documents and approvals via slot filling, with transitions triggered by completion of each task.

Develop a deterministic agent that retrieves and displays order status from a Salesforce object, using guarded topics to handle both authenticated and guest user scenarios with clear state transitions.

Implement an agent that enforces a multi-step approval workflow for compliance-sensitive documents, using post-action loops to escalate or approve based on rule conditions defined in the .agent file.

Build a service agent that collects issue details through structured conversation, validates inputs, and creates a case via Apex action, with fallback topics for unrecognized issues.

The skill requires an Agentforce license, typically sold as a per-user subscription. Revenue is generated from recurring license fees based on the number of agents or users.

System integrators and partners offer consulting to design and implement custom .agent files, charging for project-based or hourly services.

Pre-built agent script templates can be sold on platforms like Salesforce AppExchange, providing one-time or subscription revenue from reusable components.