Salesforce AI Agentforcev1.0.0

Admin creates and maintains a Builder-based Service Agent with declarative topics and actions. Covers topic creation with specific routing descriptions, wiring to Flow or Apex actions, and publishing via Setup UI.

Developer registers a callable action by deploying a GenAiFunction metadata file that wraps an existing Flow or Apex invocable method. Ensures inputs/outputs match after deploying supporting metadata.

Admin creates a Prompt Builder template stored as GenAiPromptTemplate metadata for generating summaries or drafts. Handles input constraints and merge-field syntax.

Admin configures an Employee Agent and assigns a Permission Set with agentAccesses so end users can see and interact with the agent in Lightning Experience. Requires visibility setup before activation.

Developer deploys a full agent stack including custom fields, Apex class, Flow, GenAiPromptTemplate, and GenAiFunction before publishing the agent. Structured deploy sequence to avoid dependency errors.

Consulting firm offers recurring service to maintain and update Builder-based agents for clients, handling topic tuning, action updates, and prompt template revisions on a subscription basis.

Specialized service to refine GenAiPromptTemplate content for higher quality agent responses. Includes input consolidation, prompt engineering, and A/B testing of template variations.

Rapid deployment package for organizations adopting Service or Employee Agents. Provides pre-built topics, standard actions, and deployment scripts to reduce time-to-live from months to weeks.