Promotion Enginev1.0.0

Customers ask about active discounts, bundles, or coupon eligibility for specific products. The agent lists current promotions, checks if a product is on sale, and explains applicable rules like 'buy one get one' or 'spend X get Y off'.

A customer wants the best deal on a multi-item purchase. The agent evaluates every promotion in the cart, checks stackability (e.g., can a threshold discount be combined with a member price?), and applies the combination that yields the lowest total.

A loyalty member asks for their exclusive price on an item. The agent identifies the member discount (e.g., 10% off or special VIP price) and combines it with other applicable promotions if allowed, showing step-by-step savings.

A customer mentions a promotion they saw earlier but is no longer active, or claims a deal not found in the knowledge base. The agent politely explains the current status (expired, active, or unavailable) and suggests verifying with staff.

A customer wants to know the cheapest way to buy multiple units of the same or different items. The agent identifies bundle offers (e.g., 2nd item half price) and applies the best pricing strategy, showing original vs final price per item.

The skill serves as a real-time pricing assistant on a brand's own website or app, helping shoppers instantly calculate discounts and total costs. This increases conversion by reducing cart abandonment due to pricing confusion.

Third-party sellers on a marketplace can integrate the skill into their storefront AI to automatically handle buyer questions about deals, bundling, and member pricing. This reduces customer support tickets and improves buyer trust.

Retailers subscribe to a white-label version of the skill embedded in their loyalty app. The agent manages member-exclusive discounts and tier benefits, encouraging repeat purchases and higher membership sign-up rates.