openclaw-ticket-assistantOpenClaw工单助手，根据客服截图自动分析客户问题并创建工单。触发词：工单、创建工单、客服截图、提工单。
Install via ClawdBot CLI:
clawdbot install mskmz/openclaw-ticket-assistantGrade Fair — based on market validation, documentation quality, package completeness, maintenance status, and authenticity signals.
Calls external URL not in known-safe list
https://t.aliyun-inc.com/workbench/listAudited Apr 16, 2026 · audit v1.0
Generated Mar 21, 2026
Automates the creation of support tickets from customer service chat screenshots, reducing manual data entry for support teams. It identifies the customer, extracts their issue, and determines the platform involved, streamlining the ticketing process in fast-paced environments.
Handles customer inquiries across multiple platforms like Android, iOS, HarmonyOS, and web, ensuring accurate categorization and routing of tickets. This is ideal for companies offering multi-platform products, improving response times and issue resolution efficiency.
Integrates with internal ticketing systems to automate ticket creation from internal communications or support chats. It helps IT departments or internal support teams quickly log and prioritize issues based on extracted details from screenshots.
Processes customer service screenshots from e-commerce platforms to create tickets for order issues, returns, or technical problems. It identifies customers and their queries, enabling faster handling of high-volume support requests in retail environments.
Offers this skill as a subscription-based service for businesses to integrate into their support workflows. Revenue is generated through monthly or annual fees based on usage tiers, such as number of tickets processed or users.
Sells perpetual licenses or annual contracts to large enterprises for on-premise or cloud deployment. This model includes customization, dedicated support, and integration services, targeting companies with high security or compliance needs.
Provides a free basic version with limited ticket processing, while charging for advanced features like multi-language support, analytics, or API access. This attracts small businesses and upsells to larger teams as their needs grow.
💬 Integration Tip
Ensure the skill has access to the customers.json file and login-guide.md for seamless operation, and test with various screenshot formats to handle edge cases in customer identification.
Scored Apr 19, 2026
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