Review Responderv2.0.0

An agency operator runs the scheduled heartbeat check for Smith Family Dental. The skill calls the GBP API, finds two new 5-star reviews, drafts warm but understated responses using the medical industry profile, and routes them to the client's office email for approval. Once approved, replies are posted and logged to the approval-patterns memory file.

A 2-star review appears for a dental client discussing a billing issue and hinting at treatment details. The skill drafts a reply that avoids confirming any patient-specific information, acknowledges the concern, and invites offline contact, complying with the medical/HIPAA industry profile constraints. The draft is sent via Telegram for operator review before any public posting.

A restaurant client receives a mix of 4- and 5-star reviews after a busy weekend. The skill applies the restaurant industry profile, drafts upbeat replies referencing menu highlights, and batches approval requests through a Slack webhook. The operator approves several drafts in one sitting via webhook responses.

A law firm client gets a 1-star review referencing an unspecified case. The legal industry profile restricts the draft to generic professional language, avoiding case details, guarantees, or admissions. The draft is routed to email because the firm's marketing director handles approvals.

A retailer with multiple GBPs in the clients directory runs the heartbeat check across all locations. Each location uses a retail industry profile with short, friendly responses, and the operator approves drafts directly in the chat channel during an active session. Approved replies are posted per review ID and logged for pattern learning.

Agencies charge monthly retainers to manage Google Business Profile reviews for local business clients, handling drafting, approvals, and posting on their behalf. The skill automates the drafting and routing, letting a single operator manage many client accounts efficiently. Revenue comes from monthly per-client management fees.

An operator packages the skill as a self-serve tool for small businesses that want automated review drafts with a simple approval channel like email or Telegram. Businesses connect their own GBP accounts and receive drafts for a low monthly subscription. Revenue scales with subscribed businesses.

A service provider licenses the skill to franchise brands that need consistent, industry-aware review responses across dozens of locations. The provider configures clients_dir per franchisee, sets default industry profiles, and routes approvals to regional managers. Revenue is billed per location with contract terms for the brand.